Why does the tracking page indicate that there is some sort of issue with the address?

Double check the shipping confirmation you were sent to verify that it the shipping address is correct. If you live in an apartment or building with unit numbers, this information needs to be included with the address.

Does the tracking page say say that another delivery attempt will be made? If so, you may simply need to wait until the next business day,

You may want to reach out to your local post office and provide them with the shipment's tracking number to see if they are able to assist you.

In the worse case scenario, the shipment will be returned to us. Please view the related article for information on what to do in that case.

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