I do not want an item I ordered

If you do not want an item you ordered, please let us know within 4 weeks of receipt. In most cases, we will respectfully request photos/videos in order to better understand the condition of the item. 

If the item is unopened and in new condition, you can ship the item back to us for a refund equal to the price you paid for the item. Here, the customer is responsible for the cost of shipping. 

If the item is opened and slightly used, you can ship the item back to us for a refund equal to the price you paid for the item. An item is considered slightly used when we cannot restock it as new for sale immediately. A restocking fee (usually up to 20% of the item’s price) may be applied against the refund depending on the condition of the returned item. Factors influencing the restocking fee include but are not limited to signs of use, blemishes, sticker chips, presence of added lubrication/logos, lost accessories, and damaged packaging. 

We do not accept returns, exchanges, or refunds for heavily used items.